Cancellation Policy 

At Bamboo & You, we understand that plans can shift. If you need to cancel your order, we’re here to support you through a thoughtful and efficient process.

Grace Period for Cancellation 
•⁠  ⁠We offer a 12-hour cancellation window from the time your order is placed.
•⁠  ⁠During this time, you may cancel your order for a full refund, no questions asked.
•⁠  ⁠Once this window passes, your order enters processing and preparation, and we are unable to accommodate cancellations beyond that point.

How to Cancel 
To request a cancellation within the 12-hour period, please contact us at:
📧 info@bamboonyou.com
📞 7838049409

Kindly include your order number and contact details to help us assist you quickly.

Refunds 
•⁠  ⁠Eligible cancellations will receive a full refund to the original method of payment.
•⁠  ⁠Please allow up to 7–10 working days for the refund to reflect, depending on your bank or payment provider.

After Dispatch 
•⁠  ⁠Once your order has been shipped, we’re unable to cancel it.
•⁠  ⁠If your item arrives damaged or broken, please refer to our Return & Exchange Policy for further guidance.

We’re Here for You 
Our goal is to make every Bamboo & You experience smooth and conscious.
For further assistance, reach out—we’re always happy to help.